Since October 2019 over 60,000 applications for grant of representation have been issued to probate practitioners using the digital service MyHMCTS, according to the Ministry of Justice.
HM Courts and Tribunal Services (HMCTS) acknowledged that while the service had allowed it to remain functional during the pandemic, it could be improved, with some applicants experiecing difficulties and delays.
HMCTS is part of the Probate Service User Group which gives it access to feedback from a range of charities and solicitors’ and accountants’ professional groups.
In the year leading to May 2021, HMCTS granted almo...