HMRC implemented over 60 provisional policy changes or easements in response to the Covid-19 pandemic.

Describing itself as being “at the forefront of the government’s response to COVID-19 and the extraordinary challenges being faced by millions of individuals and businesses,” HMRC explained this has affected its core compliance activity and tax collection.

In a quarter 1 performance update, HMRC noted the Q1 compliance yield – tax revenue that would have otherwise been lost without intervention – is lower than the same quarter in 2019 to 2020.

During this period, work to support customers was priori...