HMRC has launched a consultation to address concerns about repayment agents.
The 12-week consultation - Raising standards in tax advice: Protecting customers claiming tax repayments - aims to propose new measures to stop "rip-off agents" taking advantage of people and pocketing their tax repayments.
Repayment agents make routine tax claims on taxpayers’ behalf but can take up to half or even more of the payment.
Through the consultation, HMRC wants to introduce ...