By Frank Carr, co-founder and CMO, Financial Risk Solutions

If 2020 was about getting to grips with working from home, then 2021 will be about how to do this much more efficiently.

Just as we saw grandparents quickly get to grips with online video conferencing software in order to ‘visit’ their grandchildren during the first wave of lockdown, we can expect to see rapid development and adoption of technologies to improve our new reality. 

But don’t just take my word for it. One of today’s greatest minds, Bill Gates, predicts the way we live and work will c...