Online discretionary wealth managers, the so-called “robo-advisers”, have become an integral feature of the UK sector since Nutmeg first launched in 2011. 

Probably no other type of firm active in the sector has generated as many column inches, conferences and discussions during that time. The ability of these new digital firms to disrupt and revolutionise wealth management has been hotly debated.

Traditional wealth managers are embracing the need to digitalise elements of their business. However, they seem to have largely dismissed the idea that the robots will take over. 

In the 2018 PAM Digital Survey...