How the 'new normal' has deepened focus on CX in wealth management

, 03/11/2021

As we emerge from the pandemic, people are reviewing how they live their lives. While human interaction is in some ways more valued than ever after long periods of social isolation, the adoption of digital services has sped up exponentially and changed customer experience (CX) expectations. Nikolai Hack, head of strategy & partnerships at Nucoro outlines why CX should be at the heart of what wealth m...

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