Integration is one of the most used words and considered aspects when it comes to mergers and acquisitions. Therefore, it is not surprising it is a difficult process to navigate for firms. However, what may surprise some is that this process is still difficult when the two companies are already part of the same entity.

Adam & Co and Coutts were both part of NatWest’s private banking business. After Adam & Co’s investment arm was sold to Canaccord Genuity Wealth Management ...