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Bank customers increasingly likely to visit branches, KPMG survey finds

News Team, 17/01/2023

Whilst the Covid-19 pandemic has accelerated the transition to online banking, the rising cost of living has seen an increasing number of households turn to cash as a budgeting tool as many struggle to cope with price rises, according to research from KMPG.

Meeting with a bank manager to discuss personal finances (38 percent) was the top reason why individuals said that the cost of living has made them more likely to visit a branch.

Over a third of UK consu...


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