A plan to close HMRC's self assessment helpline between April and September and direct taxpayers to online services has been axed just a day after it was announced.
HMRC said it was halting the closure in response to the backlash the news received "while it engages with its stakeholders about how to ensure all taxpayers’ needs – including small businesses – are met" as the tax agency looks to shift more people to online self-service in t...
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