Many firms spend considerable time focusing on how they can develop their relationships with their clients, but not many spend time improving relationships between their clients. However, Coutts is doing just that.

Around 18 months ago, Coutts piloted ‘Coutts Connect’, a platform which allows clients to network with each other and share their skills.

At first, the team at Coutts “weren’t sure how it would take off,” Dylan Williams, managing director and head of England and Wales (pictured) told thewealthnet.