The Financial Conduct Authority (FCA) is supporting firms through the transition to implementing the Consumer Duty, it has said.

This includes setting out the expectations of the duty in letters and arranging a series of regional in-person events for specific groups of small and medium-sized firms. 

The FCA has sent letters to the asset management, custody & fund services and alternatives and consumer investments sectors, among others.

Consumer Duty is a part of the FCAâ...