The UK’s Financial Ombudsman has seen complaints about "authorised" scams increased by 30 percent in the second quarter of this financial year, when compared to the same period in 2020/21.

The vast majority of "authorised" scam complaints are authorised push payments (APP) where the victim is tricked into making bank transfers to an account posing as a legitimate payee. However, the Financial Ombudsman also sees disputes about whether or not the consumer authorised a payment or w...