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Hargreaves Lansdown partners to meet Consumer Duty obligations

News Team, 12/04/2023

Hargreaves Lansdown has selected technology firm Door’s automated solution to ensure it meets all the requirements of the new Consumer Duty regulations, set out by the Financial Conduct Authority (FCA).

Consumer Duty requires firms to manage, report and administer detailed data on outcomes covering products and services; price and value; consumer understanding; and consumer support.

The FCA expects all firms to demonstrate they are meeting its four key customer outcome...


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