The vast majority (95 percent) of clients favour human interaction over automated interfaces, a recent study from Simplify Consulting has revealed.
This held true across all age brackets.
The research, 'Making waves: exploring the future of wealth operations', offers insights from senior UK professionals, bolstered by an investor survey.
However, modes of preferred communication differ by age. Amongst the younger cohort, 58 percent of under 34s see social media as an imp...