The Financial Conduct Authority (FCA) has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this.
This figure comes from the regulator's latest financial lives survey.
Less than half of UK adults, or 21.9 million people, had confidence in the UK financial services industry and just 36 percent agreed that...
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