Customer discomfort at the fees charged by private banks and wealth management firms is one of the main takeaways contained in the newly published 2020 Capgemini World Wealth Report.
Around a third of rich customers (HNWIs) surveyed by Capgemini said they were uncomfortable with fees charged by their wealth managers as concerns and expectations grew.
Furthermore, “this number is expected to increase further in 2020 due to volatile markets in the current pa...