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Pandemic drives desire for human advice, fintech claims

News Team, 30/07/2020

Investor perceptions on advice have changed as a result of Covid-19 induced volatility, according to research by fintech firm Diaman Partners.

The company found in the wake of recent market uncertainty, investors are placing more importance on retaining a human-touch within advisory services (74 percent), with only 9 percent of respondents saying they want to use a robo adviser with no human involvement.

Diaman suggests a hybrid model might be suited and could be used to ...


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