By Sean Lam, chief executive at Walker Crips
Covid-19 was the first litmus test of the Senior Managers and Certification Regime (SM&CR), and a very severe test it was.
Did the statement of responsibilities clearly identify the person responsible for coordinating the company’s response to a crisis or did senior managers turn to their chief executive for all decisions by default? When the FCA requested for key workers in financial services to be identified, were firms ab...